Wrong image is published in Facebook

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    6 years, 4 months ago

    Hi @cosiek we’d like to take a closer look into this issue with you. The fastest fix to this issue is to uncheck the “post with image” option on the Post Format tab for Facebook on the Revive Old Posts dashboard.

    We’d however want to look deeper into this issue, can you please send us a support ticket here? https://revive.social/direct-support/

    Looking forward to your ticket

    Thread Starter cosiek

    (@cosiek)

    6 years, 4 months ago

    Thank you for fast reply.
    I just raised the INC on mentioned website.

    Proposed fix is not satisfactory. I need to publish images for Readers reference.

    Let me know, once you have further details.

    Regards,
    Jakub

    Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    6 years, 4 months ago

    @cosiek We haven’t received any ticket submission from you, I just checked our support spam folder and didn’t find anything in there either.

    Can you please fill out the form and ensure you submit it?

    https://revive.social/direct-support/

    Thread Starter cosiek

    (@cosiek)

    6 years, 4 months ago

    Thank you.
    Raised again, with ‘What best describes your inquiry?’ -> OTHER.

    Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    6 years, 3 months ago

    Received, we’ll continue the debugging via our support dashboard

Viewing 5 replies - 1 through 5 (of 5 total)

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