• Resolved anushka27

    (@anushka27)


    Hi,

    The IP adress detection is wrong. It gives 2 or more times a day that my IP address is not blocked for registration of traffic. Each time it gives a total new IP address while I check on whatismyip, its still the same.

    What is going on?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Ben Sibley

    (@bensibley)

    Thanks for using Independent Analytics.

    We’re not aware of any bugs with the IP detection. When you check with whatismyip vs. the IP address shown in the Analytics > Settings menu, are you comparing both the IPv4 and IPv6? Is it possible that your router is using a dynamic IP address that is changing regularly?

    Thread Starter anushka27

    (@anushka27)

    It is showing now 104.23.166.103, yesterday evening it was 172.71.103.169. But whatismyip is saying all the time 80.115.140.225.

    My router doesn’t use dynamic IP address.

    Plugin Author Ben Sibley

    (@bensibley)

    Thank you for letting me know.

    We’ve put together a modified copy of the plugin to help debug this. Please download it from here and install it on your site.

    Once installed, please visit this menu on your site and share a screenshot of what you see: /wp-admin/admin.php?page=independent-analytics-debug

    The menu will include the various properties we check to get the IP address, and hopefully, one of those will return the same IP that you see when using whatismyip.

    Thread Starter anushka27

    (@anushka27)

    Hi,

    this is what i get:

    IP Address DebuggingDetected IP: 2001:1c02:210d:cf00:2214:2193:e8d1:a508Custom IP header:IP header details:HTTP_X_FORWARDED_FOR: 2001:1c02:210d:cf00:2214:2193:e8d1:a508, 172.71.182.199HTTP_X_FORWARDED:HTTP_FORWARDED_FOR:HTTP_FORWARDED:REMOTE_ADDR: 2001:1c02:210d:cf00:2214:2193:e8d1:a508HTTP_CF_CONNECTING_IP:HTTP_CLIENT_IP:HTTP_INCAP_CLIENT_IP:HTTP_CF_CONNECTING_IP:

    Thread Starter anushka27

    (@anushka27)

    it’s different then whatismyip showing

    Plugin Author Ben Sibley

    (@bensibley)

    Okay thanks for letting me know. In this case, there must be something coming from the hosting or CDN that is modifying the IP address found. Could you reach out to us at [email protected]? We’ll need to discuss more sensitive site details that can’t be posted in the public forum.

    Thank you!

    Thread Starter anushka27

    (@anushka27)

    I have send a email a few seconds ago.

Viewing 7 replies - 1 through 7 (of 7 total)

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