Plugin Support
Darian
(@d0153)
Hi @mynkbarnwal
Thanks so much for reaching out — I’m happy to help you with this.
After taking a closer look, I noticed some errors appearing in the browser’s console, and it seems these are likely contributing to the issue you’re experiencing.
It’s possible that a plugin or theme conflict on your site is causing the problem. To help isolate the issue, I recommend running a quick conflict test: activate only our plugins along with a default WordPress theme like Twenty Twenty-One, and then check if the issue still occurs.
If everything works as expected in that setup, you can begin reactivating your other plugins and theme one by one. This will help pinpoint exactly what’s triggering the conflict.
I highly recommend doing this on a staging site to keep your live site safe and uninterrupted. If you haven’t set one up yet, the WP Staging plugin makes the process quick and easy—it just takes a few clicks.
If that doesn’t help, could you provide the version of the following? This will help me understand how your system is set up.
- PHP
- WordPress
- The Events Calendar
- Theme
Plugin Support
Darian
(@d0153)
Hi there,
It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if any further questions or concerns come up, please don’t hesitate to start a new thread.
