Wrong order options cart

  • dynamicstyle

    (@dynamicstyle)


    4 years, 1 month ago

    Hello there,

    I am testing whether this plugin is the right solution for our webshop.
    (iN progress – not live)

    Now I’m testing in the free version. Creating the options is easy and works great.

    The moment an option is selected, it just doesn’t show it in the correct order in the shopping cart.

    But eg nitrogen option puts it down when mounting tires.

    Can I change this?

    Thanks

    • This topic was modified 4 years, 1 month ago by dynamicstyle.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • crodriguez1991

    (@crodriguez1991)

    4 years, 1 month ago

    Hello there,

    I hope you’re doing well 😀

    I tried to access to your site but seems is under construction.

    Could you allow me to see your site in order to see addons configuration on a specific product page?

    Also send me a product link where I can see the problem.

    I’m looking forward your response.

    Have a good day.

    Thread Starter dynamicstyle

    (@dynamicstyle)

    4 years, 1 month ago

    Hi there and thanks for the reply.
    I send a screenshot via this link -> https://mab.to/e2iTkgd7Z

    The point is that the selected additional product does not appear in the correct line. Runflat = priority level 3 but if you only choose this one, it will be placed behind nitrogen in the shopping cart.

    Furthermore, the VAT is incorrect.
    That is 21%, amount of € 2.07 is exl. VAT and total, the tool indicates €2.42.

    Within Woocommerce the VAT is 21% (Netherlands)

    How can I solve this.

    crodriguez1991

    (@crodriguez1991)

    4 years, 1 month ago

    Hello there,

    Thanks for contacting us and I hope you’re doing well 😀

    I cannot see the problem related to this in the video

    The point is that the selected additional product does not appear in the correct line. Runflat = priority level 3 but if you only choose this one, it will be placed behind nitrogen in the shopping cart.

    About this:

    Furthermore, the VAT is incorrect.
    That is 21%, amount of € 2.07 is exl. VAT and total, the tool indicates €2.42.

    Within Woocommerce the VAT is 21% (Netherlands)

    Thanks for notify us this problem. We’ll add a new release with a fix applied related to the VAT showed.

    Please add the attached files in the following plugin path

    plugins/yith-woocommerce-advanced-product-options/includes

    Please, try it and let me know.

    Have a good day.

    Thread Starter dynamicstyle

    (@dynamicstyle)

    4 years, 1 month ago

    Thanks for the quick response.
    Unfortunately the problem has not been solved.

    I will try to clarify the problem.

    With a price of €2.07 without 21% VAT, the sales price with VAT should be €2.50. The plugin indicates €2.42.
    This problem arises with the plugin with any price entered without VAT.

    The other problem is that if test 1 is not selected, but test 2 and/or test 3 are selected, this will appear in the shopping cart behind test 1.
    As a result, the description does not match the selected extra option.

    I’ve added a screen capture to make it visual.
    Link -> https://mab.to/ZefrHL7im

    I look forward to the response

    Regards

    Thread Starter dynamicstyle

    (@dynamicstyle)

    4 years, 1 month ago

    Because the link is valid for 3 days I will upload it again

    -> https://mab.to/72Z9P1SBh

    Best Regards

Viewing 5 replies - 1 through 5 (of 5 total)

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