Same issue. WooCommerce 3.6.5, Mailchimp Plugin 2.1.17. “Pending” orders are synchronized as “Purchased” ones. 🙁
@derlynad @dppedersen, thank you for bringing to our attention. Our team is investigating. Please follow our Github page for active issue tracking and new developments: https://github.com/mailchimp/mc-woocommerce/issues
Also have this issue. Losing out on abandon cart recovery due to this.
When is a fix due?
Hi, I also have the same issue with the version 2.1.17, pending payments revenue is shown with full revenue even though the user did not pay at all,
not only that if the user is trying to pay another time, which also failed, but it also keeps increasing the revenue in the audience list.
pls check my all my 3 screenshots to get an idea: https://imgur.com/a/qp244NK
Hi @kingyyyy @dineshsunny9, thanks for reaching out. In an effort to organize efforts around the plugin with our community, please track the issue in GitHub for any new developments. We are actively investigating this behavior and hope to have new comments soon.