Wrong prices after import

  • Resolved cguinn

    (@cguinn)


    6 months, 2 weeks ago

    When importing products via CSV, all prices are shown as zero. The CSV fields match the WooCommerce template. Does your importer require a specific format for prices?

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  • Plugin Author Trey

    (@ix3)

    6 months, 2 weeks ago

    Hi @cguinn,

    Does your importer require a specific format for prices?

    Yes, it needs to be in “dollars.cents” format, like “1500.55” or “10.77”. We have some helper settings in the price section that can adjust the format to make it match the required format.

    Can you please send a screenshot showing the configuration in the price section of the WooCommerce Add-On in the import template? Please also provide a screenshot showing the data in the elements that you’ve mapped there.

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