Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    Hello @takkularapsis

    Thanks for your message, Let me explain this, this is not the wrong quantity. The event Is always 1 ut there will e multiple Ticket types, user can select multiple ticket types & quantities. Suppose, you have 2 ticket types, Adult & Child. A user select 2 Adult & 1 Child. Now if we show Event quantity 3! is it right? No. The event is always 1 and Adult 2, Child 1.

    I hope you understand the logic. Thanks for your understanding.

    Regards.

    take245

    (@take245)

    Hi,

    Thank you. I understand the logic yes.

    Problem is, that customers that make the purchase get confused and dont understand. It would be more clear if every ticket type would be in its own row. Thats what i would call logic.

    Type Amount

    Adult 2
    Child 1

    But well go with this for now, thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Wrong quantity in checkout’ is closed to new replies.