Wrong rates are charged

  • Resolved aliasgar3194

    (@aliasgar3194)


    5 years, 6 months ago

    Hello
    I have installed your plugin to charge flexibly for shipping.

    For 1.01-2.00kg i have entered Rs 110 but when I add a 2kg product in my cart it shows RS 1340as shipping charges.

    Please help.

    Screenshot of product cart https://prnt.sc/vz316i
    Screenshot of Woocommerce Backend https://prnt.sc/vz33ni

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support lusp

    (@lusp)

    5 years, 6 months ago

    Hi @aliasgar3194,

    According to the screenshots you’ve attached I suppose the problem is related to the fact you probably made a mistake here and these two rules are set to be Based on: None instead of Weight as the others:

    https://wpdesk.me/ls/7kiji.jpg

    That’s why their cost is being summed up and giving you RS 1340. Please change them to be based on weight as well, save the changes and let me know if it solved the problem.

    Kind regards,
    Łukasz

    Plugin Support lusp

    (@lusp)

    5 years, 5 months ago

    Since there are no further inquiries concerning this case I’m marking this thread as resolved.

    Kind regards,
    Łukasz

Viewing 2 replies - 1 through 2 (of 2 total)

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