Hi @ofive,
Thanks for sharing the details!
What you’re seeing is WooCommerce’s default behavior—after a successful payment (including through Google Pay), customers are redirected to the Order Confirmation page. This is expected and uses the default WooCommerce template as explained here:
https://woocommerce.com/document/woocommerce-store-editing/customizing-order-confirmation-page/
Since you’re using CartFlows, you’ll want to check how your funnel is set up—especially the post-checkout steps like upsells and thank you pages. CartFlows may have specific settings to override the default WooCommerce redirect and control the flow after payment.
If you’re still seeing unexpected behavior after reviewing your CartFlows setup, I’d recommend reaching out to their support for help on managing the redirection flow.
Let us know if you have any other questions!
Thread Starter
ofive
(@ofive)
but this happens only when I test with Google Pay
Hi @ofive,
I understand your concern. However, the default behavior of GPay—and most payment gateways—is to redirect customers to the order summary page after a successful payment. In your case, it appears that the Upsell and Thank You pages are custom additions made using CartFlows or other funnel plugins. Since this setup involves their plugin, they are in the best position to assist you further.
We recommend reaching out to your funnel plugin support for continued assistance regarding this issue.
