Hello @wendymorris,
Please, deactivate the CleanTalk plugin with the Complete Deactivation option:
WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> enable “Complete Deactivation” —> Save Changes.
Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate and Activate
This option will reset all plugin settings. Don’t forget to insert your access key.
Did it help?
Hello.
We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.