Wrong thumbnail url

Resolved S-i-R-o
(@s-i-r-o)

4 years, 1 month ago

I can’t handle displaying thumbnails, I have had galleries since 2007
why the thumbnail url is like this https://123budujemy.pl/1/240x160x100/crop/8bf3e4ba75876eef553e161131e183a2
gallery is /wp_content/gallery
Please Help !
everything worked fine with the old version of nexgen
https://123budujemy.pl/galeria-zdjec/rok-2007

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Thread Starter S-i-R-o
(@s-i-r-o)

4 years, 1 month ago

I created a new test gallery
created it in the root directory https://123budujemy.pl/moja-testowa
and thumbnail has url https://123budujemy.pl/3085/240x160x100/crop/9c85ecf5a7e7cf29a529d5fee7743427
and it doesn’t work because it’s not there

why doesn’t it work ? HELP !

Plugin Contributor Imagely
(@imagely)

4 years, 1 month ago

@s-i-r-o,

Let’s try clearing the image cache from "NextGen Gallery -> Other Options -> Image Options -> Miscellaneous" then check again to see if that’ll resolve the problem.

Thread Starter S-i-R-o
(@s-i-r-o)

4 years, 1 month ago

I tried and it doesn’t help, the script creates new galleries in the wrong place
after adding a new gallery “test1” created and added a photo in https://123budujemy.pl/test1

my options are set to
wp-content/gallery/

Plugin Contributor Imagely
(@imagely)

4 years, 1 month ago

Hi @s-i-r-o,

Thanks for giving that a try. Ref the page’s link – that surely look correct as you are loading the gallery’s images on a page and you a not accessing the gallery’s folder directly ( this being server-side restricted due to the security reasons ).

Could you please let us know if the thumbnails and full-size images are loading fine while accessing the gallery within "Dashboard -> NextGen Gallery -> Manage Galleries" ?
Thread Starter S-i-R-o
(@s-i-r-o)

4 years, 1 month ago
Yes thumbnail images load correctly.
It is about the main photo of the gallery
https://123budujemy.pl/zdjecia/

<img alt="Kwiecień2008" src="https://123budujemy.pl/103/300x200x100/crop/a0d40f7336c0f83cf661d4452c7e794c" />

there is no such file
gallery photos are in
wp_content/gallery
- This reply was modified 4 years, 1 month ago by S-i-R-o.
Plugin Contributor Imagely
(@imagely)

4 years, 1 month ago

Hi @s-i-r-o,

Let’s try adding the gallery preview images new for each of your gallery to see if that’ll resolve the problem. Looks like an issue when NGG cannot find the path of the preview image as a result of it being removed from the gallery.

https://www.awesomescreenshot.com/image/25528389?key=4bc4cb0bf4d52810387297ad525b1b97

Thread Starter S-i-R-o
(@s-i-r-o)

4 years, 1 month ago

Unfortunately, I’ve already tried this and it doesn’t change anything.
I have also generated new minitures and there is still a problem
Even if I gave no thumbnail, nothing changes ( styczen 2008)

https://123budujemy.pl/zdjecia/

https://www.awesomescreenshot.com/image/25759936?key=bfa02ae55e156b772ab5055fe13225b2

I can’t get rid of messages either, it doesn’t save the reject

Plugin Contributor Imagely
(@imagely)

4 years, 1 month ago

@s-i-r-o

Well, the album display type always expects a preview image so setting it as “no image” isn’t a solution as it would just try to load an non-existing preview image.

If you don’t mind, please submit this as a report here: https://www.imagely.com/report-bug/ and our support team will have a direct look at the problem.

Thanks