Wrong user count after import from old website

  • sertan2

    (@sertan2)


    3 years, 3 months ago

    Hello i have been trying to resolve this for month now. I have imported users from old website to new site with out any errors. But for some reason the user count does not display correctly.

    If in image 1 you can see how many members it shows if viewed in active (it only shows users who logged in to their account and registered.

    https://ibb.co/8Pp85n2

    In image 2 if i select Alphabetical it shows all members as can be seen by how many pages there are.
    https://ibb.co/hmKj9cK

    And here is Admin panel shows how many members shuld be displayed in members page:
    https://ibb.co/ySLnRrk

    How can i refresh member count? Or even better if possible to manualy change count to correct and then from there on it will update correctly. Honestly im up for any ideas you might have.

    Thank you.

    Sergey

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator threadi

    (@threadi)

    3 years, 3 months ago

    Since the output is ok in the backend, it would be necessary to clarify why it is wrong in the frontend. The frontend output is obviously provided by the Buddypress plugin. It is their functions that are responsible for the output of the number of users here. So I would recommend you to contact their support: https://buddypress.org/support/

Viewing 1 replies (of 1 total)

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