WRONG_VERSION_FILE when trying to refresh/load signatures

  • Resolved greatsun1

    (@greatsun1)


    2 years, 6 months ago

    Any idea why this happens?

    PHP: 8.2.12 (cli) (built: Nov 10 2023 09:45:28) (NTS)

    Zend Engine v4.2.12

    OPcache v8.2.12

    Apache/2.4.56

    WordPress Version 6.4.1

    Redis Object Cache Version 2.5.0

    All In One WP Security Version 5.2.5

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    2 years, 6 months ago

    Hello,

    Could you try to deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Security by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Security by Cleantalk -> General settings tab)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Proceed to the plugin’s settings. (See item 1.)

    Did it help?

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    2 years, 6 months ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

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