WSOD

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor photocrati

    (@photocrati)

    11 years, 11 months ago

    @thruppennybit – Have you tried temporarily switching to a default WordPress Twenty series theme and deactivating all plugins then re-activating NextGEN Gallery? This will help check for conflicts which may be the case here.

    Thanks!

    – Cais.

    Thread Starter Blue Gekko

    (@thruppennybit)

    11 years, 11 months ago

    There’s no issue with the 2014 theme. The site displays OK.

    Switching back to the JumpMobi theme with NextGen activated brought back the blank screen. Once NextGen was de-activated the site displayed again.

    Thanks

    Ben

    Plugin Contributor photocrati

    (@photocrati)

    11 years, 11 months ago

    @thruppennybit – This would appear to be a theme issue.

    Is the theme in control of when it is displayed? When I visited your site the first time it appeared to display the mobile version I would suspect (as I am using a laptop, not a mobile device) it would have been better to see the desktop version first … or at least that’s what I would expect.

    You may want to check with the theme author about this as well.

    – Cais.

    Thread Starter Blue Gekko

    (@thruppennybit)

    11 years, 11 months ago

    OK – Thank you.

    Plugin Contributor photocrati

    (@photocrati)

    11 years, 11 months ago

    @thruppennybit – If there is anything we can help the theme author with, please feel free to have them contact us directly.

    Links:
    – http://www.nextgen-gallery.com/report-bug/
    – http://www.nextgen-gallery.com/contact

    Thanks!

    – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)

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