WSoD at plugin activation

  • Resolved s1lviu

    (@s1lviu)


    6 years, 1 month ago

    2020/04/15 08:51:58 [error] 76595#100369: *631740 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Class 'Leadin\main\ClassLeadin' not found in /usr/local/www/xyz/wp-content/plugins/leadin/leadin.php:186
Stack trace:
#0 /usr/local/www/xyz/wp-includes/class-wp-hook.php(288): Leadin\leadin_init('')
#1 /usr/local/www/xyz/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
#2 /usr/local/www/xyz/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /usr/local/www/xyz/wp-settings.php(392): do_action('plugins_loaded')
#4 /usr/local/www/xyz/wp-config.php(98): require_once('/usr/local/www/...')
#5 /usr/local/www/xyz/wp-load.php(37): require_once('/usr/local/www/...')
#6 /usr/local/www/xyz/wp-admin/admin.php(34): require_once('/usr/local/www/...')
#7 /usr/local/www/xyz/wp-admin/plugins.php(10): require_once('/usr/local/www/...')
#8 {main}
  thrown in /usr/local/www/xyz/wp-content/plugins/leadin/leadin.php on line 186" while reading response header from upstream, client: 162.158.18.43, server: xyz.com, request: "GET /wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s= HTTP/1.1", upstream: "fastcgi://unix:/var/run/php-fpm.sock:", host: "xyz.com", referrer: "https://xyz.com/wp-admin/plugin-install.php?s=leadin&tab=search&type=term"

    Plugin version: 7.28.1
    WP Version: 5.3.2

    • This topic was modified 6 years, 1 month ago by s1lviu.
Viewing 10 replies - 1 through 10 (of 10 total)
  • alortega

    (@alortega)

    6 years, 1 month ago

    Hello @s1lviu,

    Thanks for submitting the problem. I’ll dig into it and come back to you as soon as possible

    alortega

    (@alortega)

    6 years, 1 month ago

    Hello @s1lviu,

    We have been investigating this issue installing the plugin in a fresh copy and we cannot reproduce it. Also we can see that the Class name and the path in the error correspond to an old version of the plugin.

    did you just install the plugin now and try to activate. Could you please try deleting the plugin and installing it again? Are you using a zip file or are you installing it from the plugins section in the admin panel?

    Kind regards,
    Alvaro

    Thread Starter s1lviu

    (@s1lviu)

    6 years, 1 month ago

    I’ve tried many times.. rm -rf leadin
    Installed from the admin panel, still the same.

    alortega

    (@alortega)

    6 years, 1 month ago

    I see. Could you please provide us the file autoload_classmap.php? It should be located at vendor/composer/.

    Regards,
    Alvaro

    Thread Starter s1lviu

    (@s1lviu)

    6 years, 1 month ago

    http://sprunge.us/ubYmkN

    alortega

    (@alortega)

    6 years, 1 month ago

    OK, I see this file is the correct one. However the stack trace is showing us classes and paths that do not exist anymore. I wonder if removing the plugin using rm -rf could be causing side effects as the DB for instance won’t be updated by this. Could you please try uninstalling the plugin from the admin panel (deactivate and delete) and install again? Or if you prefer the command line please use WP_CLI for it so we can be sure the DB is properly updated too.

    Here is the link of the zip file in case you prefer to install it from WP_CLI https://downloads.wp.xz.cn/plugin/leadin.zip.

    Please, let us know if this solves your issue.

    kind regards,
    Alvaro.

    Thread Starter s1lviu

    (@s1lviu)

    6 years, 1 month ago

    Tried, deleted with WP-CLI, but same, after activation I receive WSoD

    alortega

    (@alortega)

    6 years, 1 month ago

    Could you send us a screenshot of the tree the plugin is deploying from the command line? It will also help troubleshooting the issue if you send us the content of class-leadin.php under src.

    Could you specify a list of plugins you have installed? So we can try to reproduce if there is a problem with compatibility.

    In the last resource what we suggest is to enable the plugins 1 by 1 while activating the Hubspot plugin so we can know if there is a problem there.

    Kind regards,
    Alvaro

    Thread Starter s1lviu

    (@s1lviu)

    6 years, 1 month ago

    Finally seemed to be a problem with server cache. It’s ok now.

    Thank you!

    alortega

    (@alortega)

    6 years, 1 month ago

    Glad it got solved.

    Thank you,
    Alvaro

Viewing 10 replies - 1 through 10 (of 10 total)

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