Xlsx damaged

  • Resolved rubenp14

    (@rubenp14)


    4 years, 3 months ago

    Hi,
    I’m having problems regarding downloads of xlsx files. When I open it it says that the extension is not recognized. What can it be? The csv works fine.
    The WordPress is at 5.7.5 and php at 7.3.9.

    Best regards

    • This topic was modified 4 years, 3 months ago by rubenp14.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Doeke Norg

    (@doekenorg)

    4 years, 3 months ago

    Hi @rubenp14,

    99 out of 100 times this is the result of extra output being added to the xlsx file. This can happen due to extra spaces in front of <?php tags, or after ?> tags.

    We do our best to clean up the output buffer before rendering the file; but sometimes these things still slip through.

    So please checkout your functions.php and other template files to see if there are any extra characters that aren’t needed; and could cause this.

    Hope this helps you out.

    Plugin Author Doeke Norg

    (@doekenorg)

    4 years, 2 months ago

    Closed due to inactivity.

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