XML Feed Generation never ends!

  • KIsmay

    (@kismay)


    1 week, 2 days ago

    I’m maintaining a site with this plugin that has 857 products, but there’s a problem with feed generation. It’s using Version 1.4.26. The temporary feed file grows endlessly (I’ve seen it get up to 8 or 9 Gigabytes), and the wp_actionscheduler_actions table fills up the database as well.

    The status screen shows:
    Feed generation in progress.   •   Last activity: 15 seconds ago – Wrote 52119243 products to feed file.

    Overnight, the actionscheduler hook pinterest/jobs/generate_feed/chain_batch ran 133496 times. I deleted all completed tasks a few hours ago, and it’s already run 7912 times.

    It looks like the last time it worked successfully was May 18th, and that file is only 645k:
    https://www.beardancecrafts.com/wp-content/uploads/pinterest-for-woocommerce-ZMkXbS.xml

    Has anyone seen this before?

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter KIsmay

    (@kismay)

    1 week, 2 days ago

    Another note: It seems to be re-writing the whole product catalog over and over (and over and over).

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 week, 1 day ago

    Hi there!

    Thank you for the detailed report.

    The behavior you’re describing does not appear to be expected. With approximately 857 products in the catalog, the feed generator should not be reporting that it has written tens of millions of products, nor should it be continuously creating Action Scheduler jobs without eventually completing.

    To help us investigate further, could you please share the following:

    • A System Status Report from WooCommerce → Status.
    • Any relevant entries from WooCommerce → Status → Logs, particularly any logs related to Pinterest, Action Scheduler, PHP errors, or fatal errors.
    • Whether the issue persists after clearing the existing feed generation tasks and triggering a new feed generation.

    Please upload the System Status Report to https://pastebin.com/ or https://gist.github.com/ and share the link here.

    Additionally, can you confirm whether there are any server-side errors being reported in your hosting control panel’s error logs? Since the feed generation appears to be looping indefinitely, server errors or interruptions during processing could help explain what is happening.

    Once we have this information, we’ll be able to investigate further and determine whether this is a plugin issue or something specific to the site’s environment.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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