.xml file

  • xyzagerondio

    (@xyzagerondio)


    9 years ago

    Hello,

    Just recently, my site had the ff.errors:

    This site can’t be reached

    xyzagerondio.com’s server DNS address could not be found.
    DNS_PROBE_FINISHED_NXDOMAIN

    …and I found out that my domain had expired. I don’t want to redeemed it because it’s costly.

    …and when I contact my web service provider bluehost, the team advised me to contact ww.wp.xz.cn to get the .xml file so that I could register a new domain & retrieve all the contents of my expired domain http://www.xyzagerondio.com just as it is.

    …so, where could I possibly contact ww.wp.xz.cn support for this kind of problem? Could I really retrieve my ww.wp.xz.cn self-hosted site with the TwentySeventeen theme & be able to migrate it to bluehost???

    Or the only way is to redeem my http://www.xyzagerondio.com domain on wordpress.com???

    Please help!

    Xyza

    BLOG: http://www.xyzagerondio.com

Viewing 1 replies (of 1 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    9 years ago

    and when I contact my web service provider bluehost, the team advised me to contact ww.wp.xz.cn to get the .xml file so that I could register a new domain & retrieve all the contents of my expired domain http://www.xyzagerondio.com just as it is.

    I think something must have been communicated incorrectly by Bluehost. ww.wp.xz.cn doesn’t handle domain names so we won’t have the XML file that contains details of your domain name. ww.wp.xz.cn also doesn’t have a support team, the forums are instead driven by volunteers as part of the open source project.

    I’m not sure what XML file Bluehost is recommending that you retrieve, but it sounds like it should come from the domain name provider. Was your domain name provider WordPress.com?

Viewing 1 replies (of 1 total)

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