• Resolved romandaily1

    (@romandaily1)


    Hi
    I have two feeds on my shop. Nr. 1 is OK.

    But the second one causes an xml formatting error on google merchant center.

    thx for help.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author AukeJomm

    (@aukejomm)

    Hello @romandaily1 could you let me know what formating error you get?
    do you have a xml feed for me to look at?
    Have you tried to regenerate te feed in the feed manager?

    Thread Starter romandaily1

    (@romandaily1)

    Hello Auke

    Thank you very much for your quick response.
    I get the following error from google:

    Our system encountered an error when processing your data feed.
    Below are some example items that are affected by this issue.

    Line Nr. 6
    column Nr. 457

    Here’s the link:

    Plugin Author AukeJomm

    (@aukejomm)

    HEY @romandaily1

    Did you check for your self what it could be?
    The link to the feed did not come through. could you repost the link to the xml feed?

    Thread Starter romandaily1

    (@romandaily1)

    Hi Auke

    Yes, I checked, but I don’t know 🙁

    I’m not so experienced.

    https://www.dailyyours.ch/wp-content/uploads/wppfm-feeds/Omega3.xml

    Thread Starter romandaily1

    (@romandaily1)

    Hello Auke

    Did already find a mistake in my feed?

    Best Roman

    Plugin Author AukeJomm

    (@aukejomm)

    Hello Roman,

    Yes, I have found some issues in your text.
    You can’t really see it until you check in a XML validator

    https://codebeautify.org/xmlvalidator

    Click the “load URL” and past your XML URL in there.
    You will see in the text red dot’s those are the errors.

    I think it is because you have copy paste the description text from some kind of program making the text have weird characters (white space).

    Remove the red dots with a normal space in the xml validator and validate again.
    You will see it is validating correctly.

    So make sure you have corrected your text in your product descriptions.

    Thread Starter romandaily1

    (@romandaily1)

    Hello Auke

    Thank you very much for your help.

    That was the mistake, now it works perfectly.

    Plugin Author AukeJomm

    (@aukejomm)

    Hello @romandaily1,

    Great it is working now.

    I will close this ticket and set it to resolved.
    If you have questions you can reopen the ticket by responding to it.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Side note but it’s important: @aukejomm There are no “tickets” here only topics replied to by volunteers like yourself. Please don’t call them “tickets” as it gives people a very wrong impression that they are your customers. They’re not; there are no customers on this site.

Viewing 9 replies - 1 through 9 (of 9 total)

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