YITH Subscriptions not processing

  • seanrowe

    (@seanrowe)


    5 years, 10 months ago

    I have YITH subscriptions setup, and when the initial order is place the payment goes through fine. It appears YITH also creates a new product that is on hold for each order placed, however this order doesn’t have any billing info attached to it so it never processes.

    Example

    John Smith #1087 | June 29th | Completed
    #1088 | June 29th | On Hold

    The second order does not have a name or billing attached to it, only the price. Please help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter seanrowe

    (@seanrowe)

    5 years, 10 months ago

    I should specify that these orders are from March and April, so it’s been longer than a month and nothing has happened with them.

    crealys

    (@crealys)

    5 years, 5 months ago

    hey seanrowe!

    Did you fix your problem? I have exact same issue

Viewing 2 replies - 1 through 2 (of 2 total)

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