• Resolved sandra051

    (@sandra051)


    Hi,

    I update Yoast plugin today and after that my plugin disappeared. When tried to upload again, got this message: “Installation failed: Destination folder already exists.” and basically can not do anything.

    What to do?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter sandra051

    (@sandra051)

    The plugin isn’t visible in the WP plugin page, C-panel wp-content folder either.

    Michael C

    (@lucenadigital)

    It could be that the update was interrupted. Try to reinstall. If it does not work, upload it in cPanel > wp-content > plugin.

    Plugin Support Maybellyne

    (@maybellyne)

    Hello @sandra051

    Thanks for using the Yoast SEO plugin. Similar to @lucenadigital suggestion, please try a manual update.

    Before we discuss manually updating, let’s cover a few important things to be aware of beforehand. First, Yoast SEO Premium stores SEO data and settings in the database, so manually updating is not expected to cause any data loss.

    Second, we recommend creating regular backups of your site and database for your site’s health and safety. This is especially important before installing, updating, or removing plugins. It provides you with a safety net in case something were to go wrong. Learn more about the benefits of regular backups.

    Thirdly, updating a severely outdated plugin may cause unexpected issues. Thus, we highly recommend using a staging or testing site to reduce the impact on your live site. Some popular web hosts offer quick setups for a staging site, so please contact your web host for assistance. They will probably be able to help you out. If your web host does not offer staging sites, the WordPress plugin repository offers staging plugins, or you can create your own staging site.

    Now on to your options for updating the plugin manually.

    Option 1: Replace the installed version with the uploaded version

    This method is similar to the original installation steps. When you see the warning that the plugin is already installed, please click the ‘Replace current with uploaded’ button to complete the manual update.

    Option 2: Uninstall and Reinstall

    This method will remove all plugin files and install a freshly downloaded copy. As you are removing and uploading a new copy, you will have a clean install of the plugin. Please follow the steps to uninstall the plugin before you install the latest version. You can download the latest version here.

    Option 3: Via S/FTP or File Manager

    This method entails deleting the old plugin files and uploading the new plugin files to the same folder path. We have a step-by-step guide to help you through the process. How can I manually update my (premium) plugin? If you are unfamiliar with using FTP, your web host may be able to help.

    Plugin Support Maybellyne

    (@maybellyne)

    This thread was marked resolved due to a lack of activity, but you’re always welcome to re-open the topic. Please read this post before opening a new request.

Viewing 4 replies - 1 through 4 (of 4 total)

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