Hi drebin54,
if you can send a link to a quiz I can take a look and confirm, but so far, there are two things to note.
- If by popup, you mean a lightbox, that is still the same page. Lightboxes don’t create new pages, they just visually show content in a “popup”. Your browser URL does not change.
- Something I’ve seen in the past is specifically with Elementor page builder. If you are using that, sometimes Elementor can have broken templates and print the content to your page twice, with the second being in a hidden div.
- “However, I’m getting a message that just appeared, even though everything was working normally”
Do you mean quizzes that you already had working on a page, are now showing this message? If so, then the question we need to ask is: “what changed?”. HD Quiz hasn’t changed how quizzes are printed, so perhaps you changed something on your end? A new theme, different plugin update, etc.
Once again, if you can provide a link to a page with this issue, I can take a look and confirm what’s going on
Hello, the most surprising thing is that I haven’t changed anything. I’m not even using Elementor. I even created a quiz test on a separate page and I get the same error. For your information, the modal windows I’m using are separate pages. I just created a test page and got the same result. Here’s the link: https://aikiest.fr/page-de-tests/
Thanks for the link
So to start, there are two quizzes on this page, so we at least know that HD Quiz is not giving you an incorrect warning.
You have… a lot of elements and JavaScript on your site, so it’s not the easiest to debug, but from what I can see, it is your lightbox plugin that is breaking stuff.
You have the quiz added to the main content of your site. Great!
The problem is that it looks like your lightbox has also automatically duplicated that content to add it to a separate lightbox area (or perhaps you have specifically added the same quiz to the lightbox?).
The duplicated content is inside of a div called omw-modal . So either you have a configuration issue with that lightbox, or whatever plugin you are using has a bug and needs to be fixed on the developer side. OMW Model appears to be the Ocean Modal Window plugin? Looking at it, it seems to only work with the Ocean Theme, so maybe they are the best ones to ask for support for this.
You can test by disabling the Ocean Modal Window plugin and verifying that the pages now work.
Unless I’m mistaken, the test page in question only contains a single quiz with multiple questions. Admittedly, there might be a problem with the modal extension, but how can you explain that when I add just one quiz to this simple page, I get the same error? Anyway, it’s not a big deal. I’m not going to waste time searching for and trying to fix a problem caused by an extension modified by its owner. I’ll choose another quiz extension that will work with the site’s configuration. Best regards.
I am not the developer of the Ocean Theme or the Ocean Modal Window plugin.
“Unless I’m mistaken, the test page in question only contains a single quiz with multiple questions.”
I believe you that that is all you did to the page. But there is a modal on that page too, and because this modal is duplicating the content, it is causing the issue. If you still want to fix it, you need to find out why a modal is on a page that you did not add it to.
The page you sent me has the same quiz printed twice. Once on the page content as normal, and then another copy inside the lightbox modal from that plugin.
You’ll need to find out how this is possible on your end as it is not related to HD Quiz. HD Quiz does not add itself to random parts of people’s websites. Perhaps you added a modal with a quiz on it to all pages or something? Or as a widget? Just throwing ideas out there, but ultimately this is something you’ll need to contact the Ocean team for support.
