Hello @monkeypress ,
We hope this message finds you well.
Thank you for reaching out to our Support team. We’re truly sorry to hear that you’ve encountered this issue.
We’ve shared your issue details with our technical team for further evaluation. They’ll review the feasibility of addressing the issue.
We’ll update the thread once we have more information from the team.
Hey @monkeypress,
Thank you for your patience while we worked on resolving this issue.
I’m happy to share that our technical team has updated the code to use absolute plugin paths. This change ensures the plugin consistently loads its own files, regardless of any custom files present on the site.
Please go ahead and download and install the shared beta plugin to test the fix.
Post SMTP Beta
Once you’ve had a chance to test it, kindly share your feedback with me so we can confirm everything is working as expected.
Thanks for the quick fix.