Your plugins are confusing

  • Resolved a2adv

    (@a2adv)


    8 years, 11 months ago

    I am confused with your plugins, we bought the community events, I logged into our account and went to your downloads page.

    1 I downloaded the community events plugin 1.7mb Version: 4.5.2
    2. We installed it.
    3. Received a message “To begin using The Events Calendar: Community Events, please install the latest version of The Events Calendar.”
    4. We do not have ftp so I have to follow the link to the latest plugin.
    5. I download it.
    6. This plugin is not even the same plugin, it is called The Events Calendar and is 23mb Version: 4.5.8

    Please help me understand, I would like to have a 1.7mb plugin, not the 23mb.
    Why can I not download the updated community events from your site where I purchased it from?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter a2adv

    (@a2adv)

    8 years, 11 months ago

    So I reinstall the plugin, go to settings and submit my license key and now I get the following message.

    There is a new version of Event Aggregator available but your license key is invalid. You may need to download and manually install the new version. You can check the status of your licenses and download plugins by logging in to your account on theeventscalendar.com. View what’s new with version 1.0.

    Didn’t I just download the latest version??

    Plugin Contributor Brian

    (@brianjessee)

    8 years, 11 months ago

    Hi,

    Thanks for using the Events Calendar.

    Here on the ww.wp.xz.cn forum, I’m afraid we do not provide technical support for our premium plugins. I would ask that you take any technical support questions across to our premium forum where we will respond to you within 24 hours during the week:

    https://theeventscalendar.com/support/forums/

    Thanks again!

    Thread Starter a2adv

    (@a2adv)

    8 years, 11 months ago

    Thank You, I posted yesterday and see a comment now.

    • This reply was modified 8 years, 11 months ago by a2adv.
    • This reply was modified 8 years, 11 months ago by a2adv.
Viewing 3 replies - 1 through 3 (of 3 total)

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