• Resolved roshnarasheed

    (@roshnarasheed)


    I have enabled other smtp option and

    given host relay-hosting.secureserver.net
    TLS encryption
    Port 25
    authentication off

    from email – [email protected]

    but i cant send any emails

    An issue was detected.
    
    This means your test email was unable to be sent.
    
    Typically this error is returned for one of the following reasons:
    
        Plugin settings are incorrect (wrong SMTP settings, invalid Mailer configuration, etc).
        Your web server is blocking the connection.
        Your host is rejecting the connection.
    Versions:
    WordPress: 6.0.2
    WordPress MS: No
    PHP: 7.4.29
    WP Mail SMTP: 3.5.2
    
    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP Error: Could not connect to SMTP host.
    Host: relay-hosting.secureserver.net
    Port: 25
    SMTPSecure: tls
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(false)
    
    Server:
    OpenSSL: OpenSSL 1.1.1d  10 Sep 2019
    Apache.mod_security: No
    
    Debug:
    Email Source: WP Mail SMTP
    Mailer: Other SMTP
    SMTP Error: Could not connect to SMTP host.
    
    SMTP Debug:
    
    2022-10-07 09:37:48 Connection: opening to relay-hosting.secureserver.net:25, timeout=300, options=array()
    
    2022-10-07 09:38:51 Connection failed. Error #2: stream_socket_client(): unable to connect to relay-hosting.secureserver.net:25 (Connection timed out) [/home/h67qjhqndvfg/public_html/wp-includes/PHPMailer/SMTP.php line 389]
    
    2022-10-07 09:38:51 SMTP ERROR: Failed to connect to server: Connection timed out (110)
    
    SMTP Error: Could not connect to SMTP host.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @roshnarasheed,

    Thanks for reaching out!

    The error “could not connect to SMTP host” generally indicates that your web server isn’t able to connect to the SMTP server. There could be a firewall between your web server and the SMTP server or something similar.

    In the meantime, you can try configuring an alternative mailer of your choice.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Your web server is blocking the connection.’ is closed to new replies.