• Resolved arroyero

    (@arroyero)


    Hi! I’ve been using your plugin for a few months and I’ve only recently discovered that all the video thumbnails in the yt feed (bottom of page) link to the same wrong url: https://www.youtube.com/watch?v= (the actual video ID is missing from the url). Oddly if I don’t use a thumbnail the url is correct . The problem only affects to thumbnails. All other non-yt feeds work fine!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author slickremix

    (@slickremix)

    Thanks for contacting us. Can you please go to the feed edit page in question and click the blue support beacon in the bottom right corner, and fill out the details there? That will give me your options and system info to debug the issue further. Thank you!

    Spencer

    Thread Starter arroyero

    (@arroyero)

    Thanks! I did as instructed a couple of days ago!

    Plugin Author slickremix

    (@slickremix)

    Sorry for the delay here and thanks for submitting the details. I followed up with you in our ticketing system but also wanted to post this here in case others run into a similar issue. So after looking at your options I can see you have the ‘Channel’ option selected, everything is perfect there. But, you also have your username under the ‘User’s Most Recent Videos’ option as well. It appears that is the causing the issue. If you remove that and save the options all is good 🙂 We’ll work on correcting that bug in a future update.

    Spencer

    Thread Starter arroyero

    (@arroyero)

    Thanks! Great support. That did solve the issue and now everything works as it should!

    Carlos

Viewing 4 replies - 1 through 4 (of 4 total)

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