Youtube video Elementor Site

  • Resolved mattdss

    (@mattdss)


    1 year, 5 months ago

    Hi,

    I have two Youtube video embeds on the same page. When cookies are accepted, everything is good, but when cookies are denied, a placeholder shows on one video and the 2nd video shows but also breaks the page (there is a manage cookie link in the footer)

    Any help would be great

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Antonio Candela

    (@antoiub)

    1 year, 5 months ago

    Hello @mattdss ,

    Thank you for reaching out.

    I checked your site and I see that both videos could be in only one container. Could you please try to put them in different containers and even use a spacer between them to see if that solves the issue?

    Let me know. Looking forward to hearing from you.

    Thread Starter mattdss

    (@mattdss)

    1 year, 5 months ago

    Hi,

    That didnt solve the issue.

    I have removed one video completely so now there is only one on the page and it is still broken when cookies are denied

    Many thanks

    Thread Starter mattdss

    (@mattdss)

    1 year, 4 months ago

    Just so you know how this page is put together…

    The post is written in the standard Gutenburg editor within WordPress admin and the video is inserted as embed code into an html block.

    The live page is created using an Elementor posts template which picks this feed up.

    Plugin Support Antonio Candela

    (@antoiub)

    1 year, 4 months ago

    Hello @mattdss ,

    Sorry for the delay in the answer.

    We kindly ask you to please open a ticket from our official support center on our website. This way, we’ll be able to better investigate this issue.

Viewing 4 replies - 1 through 4 (of 4 total)

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