• Resolved grigliareduroshop

    (@grigliareduroshop)


    Hi all
    We use various paid woocommerce plugin integration
    Since 27 nov any order made with Paypal have problem to make the zapier work
    We try to open a ticket with woocommerce, but basically always said we have to confirm the mail before (that we confirm already) and so we are stuck and cannot also open a ticket with support of Zapier.
    Look like this problem start last month.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter grigliareduroshop

    (@grigliareduroshop)

    An other details:
    The ZAP not start anymore, if order paid with Paypal, with the trigger “paid Order”
    Before works, stop to works in november

    Thread Starter grigliareduroshop

    (@grigliareduroshop)

    For zapier team, we cannot access our “subscription” area and “support” area of woocommerce:

    We always receive the follow:

    In order to access this section of your account please verify your email address.
    If you have already confirmed your email address, please log out of WooCommerce.com and then login again. If you still need to confirm your email, we sent you an email to verify your email address when you signed up. You can try searching for an email from WordPress.com to find it.

    Note: Don’t forget to check your spam folder!

    Our mail is verified but not works.

    Basically is like we never had the “wordpress.com account”, also today let us create it… look like never sync with woocommerce.com where we can “login” but only the tab PROFILE and DOWNLOADS works, all the other ask us to verify the mail.

    A bit of a drama…

    my username: grigliareduroshop is the same in woocommerce, that we used for buy zapier on 27 mag 2020 (if you need order number etc here let me know)

    If you’re not happy with the WooCommerce alternative you can take a look at WunderAutomation, free plugin on the WordPress plugin repo.

    It’s got built in support for sending webhooks, see this example:
    https://www.wundermatics.com/2020/05/21/zapier-and-wunderautomation/

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @grigliareduroshop,

    I found a user account on WordPress.com which seems to relate to your username. That particular account was previously never verified via email. I can see however that you had recently sent a late verify email for that account around four hours ago and the account has now been successfully verified

    With your account now being verified, you should be able to login to WooCommerce.com and submit a support request for any purchased plugins. You can use this link below to submit your message and select the Help with my purchased products and select Zapier as the product you require assistance with.

    https://woocommerce.com/my-account/create-a-ticket/

    I hope this helps.

    Thread Starter grigliareduroshop

    (@grigliareduroshop)

    I confirm that now they enable me to make the ticket
    Will do the ticket now!

Viewing 5 replies - 1 through 5 (of 5 total)

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