Zigcy lite demo import

  • alpaslan1996

    (@alpaslan1996)


    5 years, 11 months ago

    I get the server 500 error while loading the zigcy furniture demo. Can I get the theme’s xml file externally or what php limits it wants to configure my server accordingly

Viewing 2 replies - 1 through 2 (of 2 total)
  • Access Keys (Alson)

    (@alsonthakuri)

    5 years, 10 months ago

    Hi @alpaslan1996

    Thank you for writing in.

    Our themes were under refinement so we are unable to respond to you back.

    All the themes will import demo within a short period of time, you don’t have to wait long for it. If somehow you are unable to import the demo then this may be due to the PHP configuration limits that are set too low to complete the process. In that case, you should contact your web hosting service and ask them to increase those PHP configuration limits as follows:

    max_execution_time 9000
    memory_limit 256M
    post_max_size 100M
    upload_max_filesize 150M
    max_input_vars 9000

    Once you have all the recommended PHP settings you should be able to import demo.

    And if you haven’t updated the theme, please update the latest version of the theme and let us know if you have anything.

    Regards!

    Julian

    (@julianri)

    5 years, 6 months ago

    I followed your advice and applied the suggested changes to my php config but its still giving me 500 error after briefly trying to import the demo. Is there any way to manually do the import or any other changes to the php config that might fix the issue? Any help is greatly appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

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