Zip file is invalid

  • Resolved lauw

    (@lauw)


    5 months, 1 week ago

    Hello,

    It seems I cannot get the zip file from simply static. I’m using the free version.

    In the advance setting, I specified the basic auth info and I enabled the Debug log. I tried several time and also uninstall and re-instal

    • This topic was modified 5 months, 1 week ago by lauw.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support sr293

    (@sr293)

    5 months, 1 week ago

    Hello lauw. It may be possible that the ZIP package is not available in your hosting environment or that the system resources needed to ZIP the created files exceeds what is available on your server. I would recommend contacting your hosting provider to see if any errors are occurring and to double check that the ZIP package is available and installed on your server.

    Thread Starter lauw

    (@lauw)

    4 months, 1 week ago

    Hello

    Thanks for replying !

    Well, I’m trying the local directory method.

    It said “Web server can not write to Local Directory: xxxxx »

    Plugin Support sr293

    (@sr293)

    4 months, 1 week ago

    Thanks for that additional info. It sounds like you may have to check your file or directory permissions and take a look to see if you have any security rules like a firewall that may be blocking access.

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