Zip files issue

  • NikkaG

    (@nikkag)


    4 years, 3 months ago

    Hello Support,

    .zip files are corrupted when I save them from Admin back office or from email message. They contains some additional blank rows on the top of the file, stripping them the zip file is good.

    Note that the original .zip files in /uploads/order_files/ folder are good (without any blank rows on the top).

    Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter NikkaG

    (@nikkag)

    4 years, 3 months ago

    Additional info: I have no problem with other file types (.jpg .pdf etc…)

    Plugin Author N-Media

    (@nmedia)

    4 years, 3 months ago

    Hi @nikkag.

    Ok let me check what’s issue the with Zips download.

    Thread Starter NikkaG

    (@nikkag)

    4 years, 3 months ago

    I updated the plugin from 7.10 to 7.11 released few days ago but issue still persists.

    Thread Starter NikkaG

    (@nikkag)

    4 years, 3 months ago

    With ver.7.11 the issue happens with ZIP but also with JPG files.

    Downloading files ZIP and JPG from everywhere (Admin backoffice, email link, my account) files are corrupted.

    Plugin Author N-Media

    (@nmedia)

    4 years, 3 months ago

    Hi,

    We are checking at our end and we can download files without any issue. Can you please also check with your host provider?

Viewing 5 replies - 1 through 5 (of 5 total)

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