ZipArchive class is missing

  • Resolved jenniferlibby

    (@jenniferlibby)


    8 years, 2 months ago

    I am trying to use this plugin but cannot because I keep getting an error message that says “ZipArchive class is missing on your server. Please contact your web hosting provider and ask them to install and activate ZipArchive.” I have verified in my cPanel that ZipArchive is installed. I tried uninstalling and reinstalling the plugin, as well as clearing my browser cache.

    The page I need help with: [log in to see the link]

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  • Plugin Author WP All Import

    (@wpallimport)

    8 years, 2 months ago

    Hey @jenniferlibby

    This error will only show if the ZipArchive class is not available to the plugin. It’s possible that something went wrong with the install, or that it wasn’t activated for some reason. Unfortunately, there’s nothing we can do on our end to fix the absence of the class, so you will need to contact your web hosts support team for assistance.

Viewing 1 replies (of 1 total)

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