We have since switched to another plugin. In fairness to the dev, I’m updating the rating for their response. I don’t think this was obvious from the documentation though.
Inconvenience? Your e-mail response to us was so inappropriate, wish I would have saved it. You also deleted our facebook post telling customers about your behavior. I decided to save this gem that someone else posted on your page before you delete it:
“If anyone is reading this who uses Woo Commerce, I urge you to NOT use the GhostMonitor plug-in for cart abandonment. I received a very nasty, passive aggressive marketing email from them. It was on par with the spam comments my personal site gets telling me I could get better views then links to six handbag ads. Way to affirm my belief that cart abandonment is too pushy and creepy for our brand.”
Mike,
Just sent you an e-mail with all of my products as an attachment. I have not yet updated to 4.2 as I noticed this thread beforehand and have been afraid to update.