Tim Pouces

Thank you for your reply.

Indeed, I had seen the option and this possibility but it does not correspond to my initial request concerning the “recalculation of an invoice with promo code”.

I believe that I will have no other choice than to issue a “credit note” for this January invoice, because it is enshrined in the law of my country “I cannot under any circumstances modify an invoice already paid by a customer”.

Thank you very much for your help, we can close this ticket.

Good evening, thank you for your answer.

Yes, indeed I had seen these options and had already configured them before.

• ☑ New order (Email for administrator)
• ☐ Cancelled order
• ☐ Failed command
• ☐ Backorder
• ☑ Pending order
• ☐ Order completed
• ☐ Order refunded
• ☑ Customer Invoice / Order Details (Manual Email)
• ☐ Customer rating
• ☑ New renewal order
• ☑ Subscription changed
• ☑ Processing the renewal order
• ☑ Renewal order completed
• ☐ Pending renewal order
• ☑ Subscription change completed
• ☑ Customer renewal invoice
• ☐ Subscription canceled
• ☐ Subscription expired
• ☐ Subscription suspended
• ☐ Subscription Renewal SCA Failed
• ☐ Pre-order payment required
• ☐ Payment authentication request email

The only question is : How can I retrieve/generate this month’s (January) invoice ?