Andre Gagnon

Can you tell me which device you are seeing this? iOS/Android version and browser? Thank you!

Hmmmm… yes, it looks like part of our output is missing for our player on that page. However, I’m not sure why. Are you using our Elementor module?

Thanks, I really appreciate the review!!

I may need an account to take a closer look. Can you first double check that you are entering the Youtube Video URL and not embed code or something else in there?

It should look like this.

https://www.youtube.com/watch?v=W4zo4BsT_UY

Also, be sure the video allows embedding in the privacy settings.

• This reply was modified 4 years, 11 months ago by Andre Gagnon.
• This reply was modified 4 years, 11 months ago by Andre Gagnon.

Hi There,

I haven’t heard back, so I assume everything is working on your end. Please reach out, though if you still need any additional assistance. I’m happy to help!

Since I haven’t heard back, I’m assuming everything is working. If not, please reach out again and I’m happy to assist!

That I believe Gutenberg requires you to use custom code. You can do something like this:

add_action('admin_print_footer_scripts', 'action_unregister_presto_control', 100);
function action_unregister_presto_control()
{
    if (is_admin()) {
        $screen = get_current_screen();
        if ('post' == $screen->base) {
            echo '<script>';
            echo "wp.plugins.unregisterPlugin( 'presto-player' );";
            echo '</script>';
        }
    }
}

• This reply was modified 4 years, 11 months ago by Andre Gagnon.
• This reply was modified 4 years, 11 months ago by Andre Gagnon.

We’re just putting the finishing touches on individual user breakdowns, so hopefully it will be in the next couple weeks.

We don’t have the ability to export to a CSV, though, but maybe this will come in a future update.

Any other questions, just let me know.