4tcmedia
Forum Replies Created
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Hi there. thanks for your repsnse.
Unfortunately I have a business to run and i can’t spend more time on this – I think i’ve done more than others, and shown enough evidence that from WooPayments 9.0 this issue happens. I think your team is better to suited to create a test environment to tackle this. Any multisite – with WooCommerce & WooPayments will be effected.
I think it should be possible to analyse the changes from your 8.9.2 to 9.0 to be able to figure out the problem.
I’ll await for an update with a fix or it just might be better for us to go with a different plugin (there are a few out there), but wouldn’t really look good for WC if they’re own payment plugin has issues.Also – Can confirm that it seems the https://www.hungrypetwarehouse.com/adelaide-sa/wp-json/wc/store/v1/cart/add-item?currency=AUD&_locale=user is firing each time the variation is switched – which causes our problem 🙂
Hi there.
I was also able to find something that seems to be firing each time a variation is selected. You can see the video here:https://drive.google.com/file/d/1GGrYdnvMLwVRGRDwCjgX75XAdtMMpBc8/view?usp=drive_link
I think we’ve got this pretty locked down! hopefully you can fix.
Hi Jonayed,
I tested it this morning with all plugins disabled except WooCommerce & WooPayments, and default twentytwentyfive theme. I just changed it back to its normal theme as I wasn’t sure how long you guys would take to do your own test (and now knowing that the theme/thirdparty plugins are not responsible for the error), so I didn’t see the need to keep it on default theme.Using your suggestion – I determined that the error begins from version 9.0 of your plugin, as 8.9.2 and previous do not have the error. I hope this helps? (Woocommerce was its current version).
Hi there.
Thanks for your speedy response. I can’t actually comment on when the issue started happening, but it feels like it was quite recent, although i may have seen it earlier but just not noticed it. I don’t have any custom javascript that is listening that could be doing that.
I activated twenty twenty five and disabled all plugins except for WooCommerce & WooPayments, and the issue still happens.
If it helps – you can visit this site link: https://www.hungrypetwarehouse.com/adelaide-sa/product/royal-canin-exigent-savour-sensations-for-fussy-adult-cats-dry-cat-food/, when you get redirected and asked for a postcode – enter the post code 5000, it will direct you to a single product, when you change variation then add to cart, then change variation and add to cart again you’ll see the issue.
Thanks,
Hi there.
I actually tested this on default twenty twenty five theme with the same issue / Did you test it on a multi site setup? it seems to be happening on a sub site of multi sites – I too could not replicate it on a normal “non multisite” setup.
Is thre anything in that tokenization file that you feel could be causing this?Pastebin: https://pastebin.com/Lp5nFncX
No relevant logs get noted.
For anyone that is having this same issue – I was able to fix it by “LUCKILY” grabbing an old backup database and loading that in. What ever you do – do NOT delete those two blank fields in the search form until Directorist comes up with a fix.
To the Devs. When you remove those two fields, it removes the “category” and “location” entries from wp_terms_meta in the database. But the javascript on the backend doesn’t allow us to add them back in.
Please fix at your earliest convenience…very risky!Thanks for that,
I developed a solution before you guys responded, it does the same thing – but with a lot less code than the one you provided – Perhaps you can pass it to others who might need support.https://github.com/4tcmedia/oxygen-directorist-template-support
Hi there.
I have attached a screenshot of the settings page. It seems to have just stopped popping up upon doing wordpress and woocommerce updates.
You can use the below link and add to cart to see if anything is happening in the console to identify the issue? This has been rectified – Thanks team.
This error seems to have been rectified.
This error has been rectified – thanks team
Error has been rectified – Thank you team
Team, Issue occurs still.
Yes i have done that – I have no other plugins except for yours, so no conflicts.
Screenshot attached->
Settings: https://ibb.co/TqC963N
Search-Result (no radius): https://ibb.co/9TTWJyfTheme in use: Direo latest version.