5 Star Plugins (Rob)
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Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] Settings not appliedOur plugin primarily adds images to the feed, and then adds inline CSS to style it, but the CSS may or may not be used, depending on the RSS reader or service. So, some may require additional or custom CSS to affect the images. It also optionally adds HTML to the IMG code, to link to the post, but again, if it’s in the raw feed, it may or may not work depending on the RSS service.
If you are not seeing images in the raw feed, or the link or styling, then either the feed is cached, and the cache needs to be cleared, or something else is also adding images to the feed but is not including the styling or link, and our plugin may not be working or in conflict with whatever else is also adding images. Most often, it is another plugin like Feedzy or Rank Math, and options need to be set to disable that, or it’s in the theme itself, often in custom code, and it is affecting the feed or blocking or overwriting what we add to the feed.
There’s more troubleshooting tips here: https://support.5starplugins.com/category/160-troubleshooting-rss-images
Specifically, look at this one: https://support.5starplugins.com/article/167-check-for-conflicting-rss-plugins-using-this-shortcut
Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] Settings not appliedHi @bedas If your email service strips out our inline CSS, those settings may not work as intended. Also, the link is added via HTML, so should surround the IMG code, and work, but perhaps there’s an issue with the HTML or the feed is cached so changes are showing up. If you could, try clearing the page cache and see if that helps?
If you can include your raw RSS feed I can take a look at that, or try our RSS Image Checker tool here:
https://5starplugins.com/rss-image-checker/
and let me know if your images are being displayed there?
@outofofficesw It’s best to start your own thread for support of your own issues, I am happy to help see what’s going on… let me know specifics in a new thread, if you don’t mind?
Hi @arrisje that warning is usually ignored in the RSS feed, and should not cause validation errors. Also, max-width is not dangerous content, but it warns about it because it is more information than the RSS specification calls for.
I see that your feed right now has no images, so I can’t troubleshoot it further, but happy to help get this validated and working for you. We have thousands of sites using the plugin as-is without validation issues. Please be sure you’re using the latest version 1.6, and not an older version that may have older RSS specification included.
Let me know if you have continued trouble.
@ronyedin Please use our RSS Image Checker to test your feed:
https://5starplugins.com/rss-image-checker/
If images are showing there, the service displaying your feed may need larger images (use Large or Full), and see if that helps. Or they may require Media Tag or Enclosure tag images, please test that using the free 14 day trial to confirm.
Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] Critical Error on This WebsiteHi @brightgirl I’ve pushed out a small patch to fix that critical error with newer versions of the Freemius SDK, and I’ve confirmed activating the plugin is working without that error now.
Hi @brightgirl thanks for the details error message, that helps me pinpoint what the issue could be, and help find when it happens. It seems our plugin works fine with the Freemius SDK version we ship with it, but not with newer SDKs that may be present from other plugins that also use Freemius. I will get a patch created and tested, and push out an update when ready as soon as possible.
@amwebch I appreciate your review. Unfortunately the back-end admin caching seems to be causing continued issues for you, including the admin alerts that are not going away like they should. We don’t see that issue on other sites, and so the caching issue continues and the back-end should never be cached, so I would suggest contacting your web host to troubleshoot any back-end issues you continue to have.
We will take your feedback into consideration, and look at how we can improve the plugin and the pricing around bulk sites. Your detailed feedback is appreciated.
@mtchong Thumbnails may be too small to be picked up. Feedly requires larger images, I believe at least 600px wide.
Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] Critical Error on This Website@sackerly This is very helpful, there must be a conflict or error with those plugins.
Can you set WP_DEBUG to True in wp-config.php, to show the complete error message, instead of the general Critical Error message? I could use that to troubleshoot further…
@mtchong I would suggest Feedly if that’s what you’re using to read the feed, I am not sure if Reeder is just a Feedly-based app, or a standalone reader itself.
You would submit your URL with that cachebuster to wherever you are submitting the regular URL, replace the URL.
Hi @mtchong yes I see, the images are missing from their display… you may need to reach out to their support team or documentation on what the image requirements for their display are.
As mentioned, try setting your image size to Large, clear your site page/server cache, and then resubmit the feed to their platform and add a “cachebuster” to the URL, such as yoursitedomain.com/feed/?nocache123 and that should force it to reload the site finding the larger images.
Please use our RSS Image Checker to troubleshoot the types of images your feed includes here:
https://5starplugins.com/rss-image-checker/
Their service may also pull in media or enclosure tag images, not images appended to the front of the post. In that case, try the free 14 day trial of the premium version, and see if enabling Media and Enclosure tag images helps solve the issue.
Hi @mtchong I see images on all of your blog posts, so the plugin is working as intended. I am not sure in your case why the main article would show the image, and not all, but usually that is related to the image sizes, if they are too small, etc.
The Thumbnail size is usually 80×80 set by WordPress or your theme. The image size you should choose depends on the display, but often Large or Full is best.
Hope that helps. Please let me know if you run into any issues or have continued trouble.
Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] Critical Error on This Website@yolandal Can you set WP_DEBUG to True in wp-config.php, to show the complete error message? I would need that to troubleshoot further.