5 Star Plugins (Rob)

Be sure to test your feed URL in our RSS Image Checker™ as well:
https://5starplugins.com/rss-image-checker/

We’ll mark this as resolved, but please reply here if you have continued trouble.

@hostawesome I reviewed the feed code, and I don’t see our plugin’s CSS being added, so it’s definitely coming from somewhere else. Our plugin adds a class to the image:

class=”webfeedsFeaturedVisual wp-post-image”

for compatibility with Feedly etc, and the default CSS looks like this, with no sizing added:

style=”display: block; margin-bottom: 5px; clear:both; max-width: 100%;

I am not sure what’s affecting the feed differently, and support via the free forums can be limited, as we’re not allowed to do more than message here in the forums.

If you use the free 14 day trial, then submit a support request using the Contact Us tab, I can reply with more information and better troubleshooting options. I am sure we can nail down what’s causing it that way.

Hi @sackerly did you receive the email they mention, which has the exact fatal error message in it? If so, can you send me the fatal error, it shows the file and line number of the error.

We can troubleshoot that further.

Hi @rnbjunkie it looks like the plugin is adding images properly, as seen in your raw feed, and in Google News itself.

So I am not sure why they aren’t being included with web search of Google news, some are showing, and some are not.

Since our plugin can only add the images, I don’t think we can help much with how the images are handled once added.

Suggestions to try:
– Testing using our RSS Image Checker: https://5starplugins.com/rss-image-checker/
– Ensure images are used for Featured Images and Media:Content, for some I see videos set.

If using Media tag options:
– Try enabling Enclosure tags as well, that may help.
– Try using only Media Tags (it disables images in the feed description/body area), see if that helps?

It looks like you may be using the Premium version, and support should be done through our contact form instead, not through the free forums here.

Oh strange, but yes it may cache things. I am glad it’s all working now for you.

@johannroche Hmm Gmail usually displays well, it is Outlook that has often has display issues… I am not sure what to change for Gmail.

Our Premium plan offers this level of support and can dig into it more with you if you prefer, perhaps try the 14 day free trial?

See if you can determine the class name Gmail is using on Images within gmail.com website, inspect the image HTML? It may require some deeper HTML/CSS research and tweaking.

Hi @johannroche the template CSS classes can change depending on which one you’re using, try this newer CSS examples here, which also include Outlook-specific CSS logic:

<style>
.mcRssImage, .mcnTextContent img {
width: 600px;
max-width: 100%;
​margin-top:20px;
margin-bottom:20px;
} 
</style>
<!--[if gte mso 9]>
<style>
.mcRssImage, .mcnTextContent img {
width: 600px;
max-width: 100%;
​margin-top:20px;
margin-bottom:20px;
} 
</style>
<![endif]-->

See if that helps?