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  • Thread Starter 789wd

    (@789wd)

    If anyone else is having this problem, here is the response I received on 9/4/2020:

    Our developers are aware of the issue, however, we do not have a timeline for a possible solution currently.

    In the meantime, if you know the tax rates that need to be charged, I would suggest disabling Automated Taxes and creating tax rates for those taxable locations, to ensure that you are collect the correct tax rates. However, we are not tax professionals. If you aren’t sure what rates should be collected, I would suggest looking at the TaxJar or AvaTax plugins.

    Thread Starter 789wd

    (@789wd)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.offroadsolutions.com
    Site address (URL): https://www.offroadsolutions.com
    WC Version: 4.4.1
    REST API Version: ✔ 1.0.15
    WC Blocks Version: ✔ 3.1.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.4.0
    Log Directory Writable: ✔
    WP Version: 5.5.1
    WP Multisite: –
    WP Memory Limit: 128 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.2.33
    PHP Post Max Size: 64 MB
    PHP Time Limit: 50000
    PHP Max Input Vars: 5000
    cURL Version: 7.64.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.62-log - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.4.1
    WC Database Prefix: wp_
    Total Database Size: 159.60MB
    Database Data Size: 91.08MB
    Database Index Size: 68.52MB
    wp_woocommerce_sessions: Data: 5.02MB + Index: 0.14MB + Engine InnoDB
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    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 1439
    customize_changeset: 1
    custom_css: 1
    jetpack_migration: 2
    nav_menu_item: 29
    ors-customer-rig: 9
    ors-off-road-gallery: 27
    ors-shop-project: 7
    ors-tech-info: 36
    page: 16
    post: 1
    product: 105
    product_variation: 164
    revision: 18
    shop_order: 3616
    shop_order_refund: 45
    slider: 3
    testimonial: 16
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (27) ###
    
    789WD CPT Widgets: by Kevin Turner – 1.0.0
    789WD Store Widgets: by Kevin Turner – 1.0.0
    Antispam Bee: by pluginkollektiv – 2.9.2
    BackWPup: by Inpsyde GmbH – 3.7.1
    Contact Form 7: by Takayuki Miyoshi – 5.2.2
    Disable Blog: by Joshua Nelson – 0.4.8.1
    Duplicator: by Snap Creek – 1.3.36
    File Gallery: by Bruno "Aesqe" Babic – 1.8.5.3
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.12.2
    Jetpack by WordPress.com: by Automattic – 8.9
    Media Tags: by Paul Menard – 3.2.0.2
    ORS Custom Code: by Kevin Turner – 1.0.0
    Really Simple SSL: by Really Simple Plugins – 3.3.5
    Responsive Lightbox & Gallery: by dFactory – 2.2.3.1
    Page Builder by SiteOrigin: by SiteOrigin – 2.11.2
    SiteOrigin CSS: by SiteOrigin – 1.2.9
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.17.6
    TB Testimonials: by Travis Ballard – 1.7.3
    WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway: by WooCommerce – 4.5.0 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Services: by Automattic – 1.24.1 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce UPS Shipping: by WooCommerce – 3.2.28 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce USPS Shipping: by WooCommerce – 4.4.47 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Subscribe to Newsletter: by Themesquad – 2.9.0 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce: by Automattic – 4.4.1
    Wordfence Security: by Wordfence – 7.4.11
    Yoast SEO: by Team Yoast – 14.9
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.2
    
    ### Inactive Plugins (6) ###
    
    BackUpWordPress: by XIBO Ltd – 3.10
    Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: by SeedProd – 5.1.3
    Delete Expired Transients: by WebAware – 2.0.7
    WooCommerce Colors: by WooThemes – 1.0.7 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Helper: by WooCommerce – 1.7.2 – Installed version not tested with active version of WooCommerce 4.4.1 – Network enabled
    wp-jquery-lightbox: by Ulf Benjaminsson – 1.4.8.1
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: ✔
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #2130 - /products/
    Cart: #1494 - /cart/
    Checkout: #1495 - /checkout/
    My account: #1497 - /my-account/
    Terms and conditions: #1600 - /terms/
    
    ### Theme ###
    
    Name: Vantage Child
    Version: 1.7.6
    Author URL: https://siteorigin.com/
    Child Theme: ✔
    Parent Theme Name: Vantage
    Parent Theme Version: 1.15.2
    Parent Theme Author URL: https://siteorigin.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 317
    Oldest: 2020-08-02 12:11:05 -0600
    Newest: 2020-09-02 00:22:35 -0600
    
    
Viewing 2 replies - 1 through 2 (of 2 total)