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Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Call to Wordfence API to resolve IPs failed

Thread Starter 891122john
(@891122john)

2 years, 5 months ago

Hi wfpeter(@wfpeter),

Is there any update for follow-up?

Thank you.

John.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Call to Wordfence API to resolve IPs failed

Thread Starter 891122john
(@891122john)

2 years, 5 months ago

Hi wfpeter,

Thanks for your reply, would you please provide your e-mail to contact with our host’s support team?

Thank you.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Call to Wordfence API to resolve IPs failed

Thread Starter 891122john
(@891122john)

2 years, 6 months ago

Hi wfpeter(@wfpeter),

Please refer to the attachment from server supplier. And we did not block any IP in https://www.wordfence.com/help/advanced/#servers-and-ip-addresses , thank you.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Call to Wordfence API to resolve IPs failed

Thread Starter 891122john
(@891122john)

2 years, 6 months ago

Hi wfpeter,

Thanks for your prompt reply.

I have followed all steps in : https://www.wordfence.com/help/central/connect/#troubleshooting-connection-issues

But it looks the same issue still exsit. I already sent the diagnostics report to “[email protected]”. Please keep following up troubleshooting.

Thank you so much.

Viewing 4 replies - 1 through 4 (of 4 total)