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Forum: Plugins
In reply to: [Acquire] Live chat Integration WordPressI would recommend you to try Acquire.io – a SaaS-based live chat software that seamlessly works with WordPress. Integrate your WordPress site with Acquire.io by following these instructions: https://docs.acquire.io/wordpress
Once the software is integrated, you can pick chat on the WordPress site and initiate a conversation right from the Acquire dashboard. To have a more contextual conversation, you can refer to the pages the visitor or customers have visited.
You can even save conversations ( Chat history ) and map it with the respective customer data to have a unified view of the customer profile.
Forum: Plugins
In reply to: [Acquire] Co-browsing integrationCobrowsing is relatively a new technology-driven by the SaaS industry. Particularly a way for a customer service representative and a consumer to screen share and browse on the same web page simultaneously using dual cursors. Cobrowsing doesn’t share your complete desktop, it only shares your web browser. The technology allows for an active way to guide customers while comforting them at the same time.
Acquire is pretty compatible and has integrated cobrowse as well. Its high quality and smart co-browsing technology provide a customer experience that resembles that of a face-to-face meeting, without troubling the service cycle. And also guarantees on providing protection to your information. Acquire makes it super easy for your enterprise client to cobrowse with their users.