abletec

Hello, Jasmin, & welcome. My first question is–did they give you the database file also, or, barring that, exported content files in .xml format?

You’ll need to install files to the web root folder of whatever you’re using for your local server. In many all-in-1 solutions, ie, Xampp, etc, that is the htdocs folder. I usually install to a separate folder underneath the web root, ie, wordpress, just so I can have more than 1 CMS on the local server if I want that.

You’ll also need to create a database, likely using PhpMyadmin, & then import your database into the 1 you just created. Make certain the database user you choose or create has all privileges on the database. Don’t forget to change the wp-config.php file to reflect those changes.

I next use a search & replace script to change the domain to the localhost install, ie, search for http://www.sitename.com & replace it w/localhost/wordpress. You may find it necessary to do that a couple times to catch all iterations of urls, ie, http://sitename.com, etc. I personally use a search & replace plugin by Interconnect/it, but there are others out there as well, & Google is your friend. The 1 I mentioned specifically is at:
https://interconnectit.com

You may also find it helpful to use a plugin for this purpose, such as Duplicator, found at:
https://ww.wp.xz.cn/plugins/duplicator/
(this is not an endorsement, & there are others, w/which Google can help). It may eliminate the need for the search-&-replace script.

Hopefully this gives you a few ideas, but don’t hesitate to write if you need more help.

Hello, manorhub, & welcome. Please see if this helps.
https://codex.ww.wp.xz.cn/Changing_The_Site_URL

Let us know if you need further assistance.

Hello, lorettamanuel , & welcome. There’s a lot you don’t tell us here, including what cache plugin you’re using, etc. Caching can be a great website performance enhancer if properly configured. When that is not the case, however, it can cause a lot of problems.

If content seems to be not showing up after you’ve made changes, then the first thing to do is to clear your browser cache, &, if that still doesn’t work, clear your plugin’s cache. Again, since you don’t say which plugin you’re using, it’s really not possible to provide instructions on how to do that.

I always advise folks when working on their websites to disable their cache plugins, as lots & lots of support queries come to this forum saying, in essence, the changes I made to my website aren’t showing. Miraculously, (or not), once the caching plugin is disabled, those changes appear almost magically.

Sometimes, caching programs are run by a hosting provider in addition to caching plugins, which can complicate things even more.

The other cause for this sort of behavior is a site compromise, but I really think in this case it’s just poorly configured cache. I think were I you, I’d disable the plugin & see if the problems resolve. If so, then you know that caching is the culprit. If not, then there’s likely something more serious afoot.

Please get back to us to let us know how you fare.

Hello, slaugie. It would appear your domain name flemmingandsons.com has expired. You should check w/your domain registrar, as when I search for it on mine, it will allow me to purchase that name.

plaidshirt, when you changed your password in the database, did you choose the ‘md5’ function from the dropdown?

You don’t tell us your site url, but is there any possibility your site has been compromised?

Hello, infestlithium, & welcome.

There’s much you don’t tell us–specifically, whether you’re hosting on a Linux or Windows system, as well as whether your hosting is shared, VPS, or dedicated. You also don’t tell us your webserver, ie, Apache, Nginx, IIS, etc. Those are all important considerations. Also, is this a single or a multisite installation?

At least on a Linux box, file permissions are not the only causes of this sort of error. Indeed, usually the problem is not the permissions on the files per se, but the ownership. Specifically, the WordPress files need to be run under the webserver user & group, either directly or by having the user & group that owns the files be a member of the webserver group.

You continually refer to versions, etc, & I’m not clear on what you mean by that term. If you could assist by explaining a bit of the history behind this, perhaps we might better be able to help you.

I apologize for having more questions than answers for you at this point, but sometimes those questions just need answering in order to solve the problem.