aclarkedeakin
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Thanks @mattyrob apparently there was a mix of issues going on, so nothing specific at this time. Thanks again for your help.
@mattyrob thank you. Unfortunately, it doesn’t seem to have resolved the issue, but I believe our tech guys have found a workaround. Thanks for all your help.
Hi @mattyrob unfortunately, I am not allowed to upload developmental code to our WordPress instance due to cybersecurity policies for my workplace. I will need to wait until the new release in order to see if this works. Apologies for the inconvenience, and thank you for trying to help!
@mattyrob please see the response from my IT team:
‘It appears that line of code doesn’t work with the version (10.30.1) of the plugin that is currently available on the WordPress repository.
I can see from some online forums there is a version 10.31 available for direct download but the vendor hasn’t made this available in WordPress yet. It might be worth contacting them regarding why this isn’t available.’
Should I wait until the new version is released to see if this resolves the issue?
Hi @mattyrob I’ll give this a try thanks.
- This reply was modified 6 years, 8 months ago by aclarkedeakin.
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