actpro

Hello @nizeq

Thanks for reaching out to us.

We will look over it and back to you as soon as possible.

Thanks.

Hello @lrmenezes

Thanks for sharing screenshot.

Can you share site URL with product page in which you have added addon fields on this email [email protected]? We need to check to add some custom CSS code for that and will share with you.

Thanks.

Hi @sonia860,

Thank you for reaching out to us.

We have checked in our server but didn’t find issue as per you mention. Please check video here – https://screencast-o-matic.com/watch/crlUIrVonRx. And if possible then you can also share some video with setting. It would be more helpful to us debug the issue.

Thank you,

Hi @sonia860,

Thank you for reaching out to us.

We have not set any restrictions on the free plugin. Maybe another plugin conflict.

Can you share some screenshots or videos? It would be more helpful for us to solve your query.

In meantime, we will troubleshoot this issue and get back to you soon.

Thank you,

Hello @netfame

Thanks for sharing screenshot with us and it was helpful for us.

We have fixed that issue and we will release new version (2.4.2) asap.

Thanks.

Hello @no6una9a @alessia-pierini

Thanks for the reaching out to us.

We have update new version 1.9.7. So, Please update and check it your issue and let us know if anything else.

Thanks.

Hello @malgorzatakaczmarek4

Thanks for the reaching out to us.

We have update new version 1.9.7. So, Please update and check it your issue and let us know if anything else.

Thanks.

Hi @no6una9a,

Thank you for contact to us.

We will troubleshoot this issue and get back to soon.

Thank you,