Hi,
It sounds like something went terribly wrong here — my apologies for the situation.
When you have a chance, please drop us a line at [email protected] with details on the charge and the info on slowing the site down — we’ll help you sort this.
Optionally, let us know the details on the online chat. To open it, go to your Ecwid admin > top right corner > get help > open live chat. We’re online 24 hours from Monday till Friday.
