Aditya from POSIMYTH
Forum Replies Created
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This is now solved and released as 1.1.1. Please check it and let me know if you encounter any issues.
Hi Ozgur,
Thanks for the ticket.
We were able to reproduce the issue and identified the cause: it occurs on the first save of an API key.
This has now been fixed and will be included in the next release. It affects all providers (OpenAI, Claude, Gemini, and DeepSeek) in the same way Claude was simply the provider you happened to test.
We expect to release the fix tomorrow.
Appreciate your patience.
Forum: Reviews
In reply to: [RankReady – AI & LLM SEO for ChatGPT, Perplexity & Google AI] Very usefulThank you so much Harish for the early review and your trust.
Thank you so much for the early review and trust, Flowdee. Really appreciate you taking the time.
Forum: Plugins
In reply to: [RankReady – AI & LLM SEO for ChatGPT, Perplexity & Google AI] Possible bugHi Harish,
Thanks for the patience, this is fixed in new v1.0.1, which is now live.
Please update the plugin and let me know if it works well on your end. The “Pages” checkbox (and the rest of the Content AI settings) should now save and persist correctly on refresh.
Forum: Reviews
In reply to: [RankReady – AI & LLM SEO for ChatGPT, Perplexity & Google AI] Good One !Thank you so much, Vaibhav! Really appreciate you taking the time to share the first review.
Forum: Plugins
In reply to: [RankReady – AI & LLM SEO for ChatGPT, Perplexity & Google AI] Possible bugHi Harish,
Thanks for sharing this and for checking it again.
We’ll look into this further and make sure it gets fixed in an upcoming update. Appreciate you reporting it with the exact behavior.
- This reply was modified 3 weeks, 4 days ago by Aditya from POSIMYTH.
Hello @rmiller635,
Thank you for sharing your feedback.
We’re truly sorry to hear about the inconvenience you’ve experienced. However, what you’ve described shouldn’t be possible. Once the widgets are turned off, no code is loaded at all, and we don’t overwrite or interfere with the code of any other plugins. Breaking any third-party settings is something we take very seriously and is highly unlikely.
We would never want our users to face any issues, and we’d love the opportunity to investigate this further for you.
Please share more details about the specific changes you noticed and your current setup. This will help us resolve your concerns as quickly as possible.
Looking forward to hearing from you so we can assist further.
Hello @aolaru,
I wanted to share a quick update with you! We’ve just released an update that removes the Nexter Theme recommendation during the onboarding process.
You can check out the latest changelog here: https://ww.wp.xz.cn/plugins/the-plus-addons-for-elementor-page-builder/#developers
We truly value your feedback and are always working to make things simpler and more user-friendly.
Looking forward to your positive review in the future!
Thank you for your continued support.
Hello @robcashimeer12 ,
I wanted to share a quick update with you! We’ve just released an update that removes the Nexter Theme recommendation during the onboarding process.
You can check out the latest changelog here: https://ww.wp.xz.cn/plugins/the-plus-addons-for-elementor-page-builder/#developers
We truly value your feedback and are always working to make things simpler and more user-friendly.
Looking forward to your positive review in the future!
Thank you for your continued support.
Hello @robcashimeer12,
Thank you for sharing your concerns with us.
We’ve added a checkbox option where users can choose to install and activate Nexter after seeing the prompt “Install & Activate Nexter Theme” However, you can easily switch back to your previous theme without losing any of the styles or layout.
Image for reference – https://cln.sh/Br60DX8y
That being said, we understand your frustration, and we appreciate your feedback. We’ll be releasing an update soon that allows users to skip the theme activation part entirely.
In the meantime, we kindly request you to give The Plus Addons for Elementor another try. We are confident you’ll love the variety of widgets it offers and the ease it brings to your design process.
We’ll keep working hard to regain your trust and aim for that 5-star rating! 😊
Hi @aolaru ,
Thank you for sharing your experience and feedback.
We apologize for the confusion caused by the theme installation checkbox issue. We’ve just verified, and our team is working on a fix for the onboarding process, which will be released soon.
Regarding the slow loading of the Elementor editor and the “can’t edit” info box, we understand how frustrating that can be. The Plus Addons for Elementor is designed to work with most Elementor-optimized themes. However, with Nexter, you get a Free Elementor Theme Builder, which allows for greater flexibility. You can easily switch back by activating your old theme.
Slow loading issues can depend on multiple factors. Could you confirm that you have a memory limit of at least 512 MB from the hosting side? We have outlined a total of 21 possible ways to fix this issue here: 21 Ways to Fix Elementor Editor Stuck on Loading Screen.
As we speak, we are working on a faster dashboard, a more optimized flow, and the most fast Elementor widgets ever. We are also releasing 1000+ Elementor templates made with The Plus Widgets. I am sure you’re going to love our upcoming updates.
We kindly ask you to give The Plus Addons for Elementor another try. Our team is here to assist you with any issues you may face, ensuring you have a smooth experience.
We appreciate your understanding and would never want you to have any bad experience.
Looking forward to your response.Hello @wtfusername ,
Apologies for the experience you had; this isn’t something we want our users to have.
We would like to fix this as a priority. We’re working on the 2.0 Nexter Extension, which will make the onboarding experience faster and smoother, with no notices.
Please let me know if you require any help with Nexter. We will make sure it is addressed promptly.
I am sure that as you explore the power of the Nexter Extension, you will happily update your review to 5 stars.
Looking forward to hearing from you.
Hello @jmaneyrol,
Thank you so much for sharing your feedback; we always appreciate our users taking time to share their thoughts here.
- We have made note of the issues, bugs, and minor hiccups; we will always address them once we find them. Our QA team conducts rigorous testing, but we will ensure all the popular themes are given extra care. We frequently run tests with all popular themes.
- We normally ask for access so that we can quickly check the issue. Normally, every plugin owner requests such details to expedite the fixing process for both of us. Rest assured, our support system is 256-bit encrypted, and all our individual team members have active security measures in place.
However, if you’re not comfortable sharing access, you can always share a staging environment where we can test and fix the issue for you.
We will always strive for your 5 star happiness.
Our support team is always available if you require any help.
I apologize for any confusion. We haven’t imposed any restrictions on updating plugins through the plugin panel. All our users can update plugins directly from the panel without any manual uploads required.
As you’re a premium user, I kindly request you to reach out to us via our website live chat or support helpdesk.
We will investigate the issue with the plugin update panel immediately.
Thank you for bringing this to our attention, and we’ll ensure to resolve it promptly for you.