Aikya Halder
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It’s better for testing if you can share a staging site but if it’s quick, you can share a link, no recording or console is necessary, as I can check it out myself.
Hi @kevinrozalski
Although the previous version is working on your site, the latest version is better for most of the users. We can’t just bring back the old version.
Since you are a developer, you probably know that we could provide a solution in a day, probably hours, given all the requested details, so that it works on your sites and on others too.
Without a testing ground like a staging of the live site, backup of the live site which I can test locally, since you can’t share live site with issues, how can we fix it?Hi Graham, I understand.
Anyway, could you share a link of the product? I can’t promise anything but I can see if I can figure it out from there. No login needed. If you want you can use our contact page, https://webfixlab.com/contact/ too.Hi @id56
It’s been over a week since we heard from you so we are closing this thread.Hi @ilcaroleader
It’s been a week since since we heard from you. So, we are closing this thread.Hi @kevinrozalski
Here’s what would help us find the issue,
1. page html, specially variation attribute html select element class names,
2. variation price html class,
3. browser console error logs, if any
4. sometimes not clearing browser caches can cause issues,
5. we have total price loading delay which needs to adjust the timing of variation price loading, Sometimes the total price loads before WooCommerce finishes loading variation price. In this case, you need to increase the delay. Example – from 1000ms to 2000ms.
We don’t need admin login here if you can check these out for us.
We have not been able to find your issue on our end. That is why we need more details on this. So, until you can share more developer useful materials, I’m afraid there’s not much way we can help you.Hi Graham (@id56 ),
Thank you for your detail description and you are correct, the issue seems to be related to variation change not triggering it.
But this also seems to be related to your site. Any plugin or theme on your site may be altering default WooCommerce classes. That’s why we need to check it in detail on your site.
Please share a link where you are facing the issue.Hi @ilcaroleader
We released a new update and the issue should be fixed now. Please check.Hi @ilcaroleader
Sorry, you are facing this issues. We are checking it and we will get back to you with an update.
In the meantime, please be prepaired to share more details of the issue or your admin login by contacting us here https://webfixlab.com/contact/.You are most welcome! Let us know if you have any more issues.
We have already added Italian language translation so it should work.
Or it could be global translation cache and removing is from your site’s /wp-content/languages may clear the cache.
Anyway, could you send your website link and an admin login so I can check it in detail in here https://webfixlab.com/contact/.Add to cart is saved to database that’s why it’s may not translating. First check and delete the label by going to Multiple products >Labels > add to cart and empty the field value and save.
Next, which language do you want to add? We can add that. Or you can use translation plugins like Loco Translate.
Pro version shouldn’t be an issue here.Hi @olistic
It’s been a while since any update in this support so we are closing this.Hi @olistic
Sorry for the delay. It seems I can’t see the screenshot now but here’s my guess, I think “occasione” lable may be coming from Badges and product label plugin. By default it’s “Sale” when a product has discount and we don’t have settings to change the label.
Hope that helps.Hi @robfaas
We haven’t heard from you in a while so we are closing this support thread.