ajblythe

Hi Brian,

I’ve been working with
GoDaddy and we finally have a solution. In answer to your question, I’m using Senses Lite theme (which is a number of years old – I started using it in 2017). However, we managed to fix my problem and it had nothing to do with either the Limit Login Attempts or my theme. It was to do with my permalinks (no idea what the issues was, but the steps the tech gave me worked).

The steps I had to follow were to:
– on my dashboard, go to settings
– permalinks (note the setting you are currently using)
– select “plain”
– save
– select the setting you were previously using
– save
– go to the “managed wordpress” link with the cog in the top ribbon
– flush cache

It didn’t work immediately, but the next day it was fine (I assume it was something to do with restarting my computer overnight). Hope that helps!

Hi George,

I have not installed the Limit Login Attempts Reloaded plugin – it has just appeared on my GoDaddy WordPress site. If I have a look at the plugins list it isn’t included.

You should be able to find an open post on the “Blog” page. I just checked and my “Happy New Year 2023” post still has open comments.

Thanks.

Thank you for all your help =)

I have been trying to get the debug log to work (following your directions above) but I can’t seem to get it and I don’t know what I am doing wrong.

So I tried to create a new page by copying the code from the existing page and pasting into a new one – but that didn’t work either as the images were static in a long line up the page (no scrolling through).

I’m really hoping you still have a few ideas up your sleeve?

Thanks for you ongoing help and patience.

Update…been flat strap at work but will follow up with provider and post back next week. Thank you again for your continued support.

Sorry to ask, but how do I access the config.php file? I’ve spent ages trying to find it but just can’t (and google hasn’t helped).

To answer your question, the problem has been there for a while, I just thought I was doing something wrong with trying to update so I forgot about it and only got back to it this week. I hadn’t updated anything before it broke as far as I am aware (although after deactivating and reactivating I did update in case that fixed it which it didn’t).

I haven’t seen an error log.

Thank you. I’ve cleared my web cache but that didn’t fix it. I’ve been going through the plugins and deactivating and reactivating and I seem to have just broken my webpage (after deactivating and reactivating my Jetpack plugin). I now can’t activate the page or the wordpress admin page.

I’ve no idea what to do =(

Regarding your list:

1. I’m the author (no-one else has access either)
2. Email notifications were and are still turned on
3. Nothing has been coming through spam (I check it every day)
4. Not sure how to check if there are any conflicting plugins?

And yes, comments are showing on the Dashboard>>Comments

Appreciate your suggestions. Thank you!