Apps Mav

HI there,

Our apologies- We have been unable to replicate the issue- Please can you check if you have updated the plugin to the latest version. Also, kindly email us your store URL and account email address to [email protected] and we will investigate this as a top priority.

Regards

The Apps Mav team

Hi there,

Our apologies for the inconvenience. We did resolve this issue earlier and released a plugin update . Kindly update the plugin and it should work fine.

Thanks for being our customer

Regards

The Apps Mav team

Thanks for bringing this to our attention. We are investigating this.

Best wishes

The Apps Mav team

To all readers of this review,

This is factually incorrect and spiteful statement and we’d like to provide some context.

Norton flagged this customer’s site for ‘safety and security problems.’ You can view the screenshot and the Norton’s warning report link below, which we have also shared with the customer:

1) Screenshot -> https://prnt.sc/r9J02SP4WmBs
2) Norton Report -> https://safeweb.norton.com/report/show?url=http:%2F%2Fdonangelino.com%2F

Additionally, our proprietary internal checks confirmed these security concerns.
Therefore, out of an abundance of caution, we temporarily disabled our plugin and informed the customer accordingly.

And sorry to say this but instead of working on this information and making their site safe and secure, the customer has chosen to be spiteful and post a false statement.

We hope readers will understand the importance of maintaining a safe and secure environment for everyone.

Hi Alfio,

As we informed you today, we had to disable the plugin out of an abundance of caution because your website was flagged for security issues. We also provided you with a screenshot and a link to Norton’s report.

It is very disappointing to see your post with false allegations despite having informed you of the security issue warning for your website. And, instead of taking this feedback and working on making your site safe and secure for your customers, you have posted a false vindictive statement.

That said, Please email us once you have resolved the security issues, and we will be happy to reactivate the plugin. Our priority is to maintain a safe and secure environment for all users.

Best regards,
Team Apps Mav

Hi there,

Thanks for reaching out!

Your account was filtered as a malicious website during our security check. As discussed in the support ticket, it has been activated already since the site status was cleared.

If you require any assistance, please contact us at support[at]appsmav.com.

Thanks & Regards,

Team, Apps Mav.

Hi there,

Thanks for reaching out and showing interest in our Gratisfaction app.

Our apologies for the delayed response. 

Many of the features that you have asked for are available in Gratisfaction and further have deep customization as well. 

Regarding referrals, you can set up two types of referral programs with multiple referral schemes: Double-sided and single-sided referral programs.

Double-sided referral program:
Both the referrer and invited friends are given rewards. Referrers can be given Points, Coupons, or both for meeting the referral goal. Invited friends are given a discount Coupon. In this, a referral is counted only when an invited friend makes their first purchase from your store using the unique referral link shared by the referrer and applies the referral coupon code.

Single-side referral program:
Only the referrer is rewarded. A referral is counted only when an invited friend signs up for your campaign using the unique link shared by the referrer – You can also add a signup goal).

You can set this up by creating a Giveaway, Instant win campaign, Sweepstakes, or contest – See demos here https://demo.appsmav.com/gr-type/ 

You can also check the demos for different types of referral campaigns you can run here: https://demo.appsmav.com/gr-increase-referrals/

Referrers can easily and quickly share their unique referral link with friends across various social media platforms like Facebook, X, LinkedIn, WhatsApp, And email. The successful referrals will be tracked by our Gratisfaction app automatically.

Our platform is very tightly integrated with WordPress-WooCommerce stores. Our app creates the automatic referral link and referral coupon code for each user based on the campaign type, and all the coupons are stored in your WooCommerce store, providing users with an easy redemption process directly within your online store.

We’d be happy to give you a personalized demo with our customer success manager. During this call, we can answer your questions, provide you with an overview, and give you lots of success tips.

Please click here to schedule a slot https://calendly.com/appsmav/success-call

All our plans, including the FREE plan for 100 users, come with all features included (except footer credit, which is an optional add-on in all plans).

So, please go ahead and give it a try and see if it suits your needs.

Also, for any further assistance, please email us at sales[at]appsmav.com

Let’s help you kick your marketing goals!

Hi there,

Thanks for reaching out!

Points for purchases for stores running on WooCommerce are rewarded automatically. However, you can still manually add points for the user who orders from your physical restaurant by navigating to ‘Gratisfaction admin’ -> ‘Users’ -> Click the name of the existing user or ‘Add New User’ button -> ‘Add Points’.
Please refer -> https://prnt.sc/CcETeCucbhrN
Please refer -> https://prnt.sc/gdamF44AEtma
Please refer -> https://prnt.sc/Ko1GFtWn6dyU

Logged-in store users can access the point details from the campaign display on your store and redeem the point balance either as ‘Pay with Points’ or ‘Loyalty Rewards’.

1. “Pay with points” is an option enabling customers to pay with their point balances during checkout. You can entice your customer to buy products using points with this feature.

2. “Loyalty Rewards” is another option in which the points can be redeemed by customers from the ‘claim’ tab of the loyalty campaign. The points can be made equivalent to coupons, actual perks, or experience. For example, “Dinner of 2 for 2000 points”, and “Redeem $5 off coupon for 50 points”. This encourages customers to make purchases to avail the coupon.

You can set up these options by going to ‘Gratisfaction admin’ → ‘Loyalty Rewards’.
Please refer -> https://prnt.sc/QtLbzmBOYfk7″

With Gratisfaction, you can also run other campaigns like giveaways, sweepstakes, instant wins, purchase to win, and contests. You can launch many exciting holiday season campaigns for Halloween, Black Friday Cyber Monday, Thanksgiving, Christmas, etc- We have put together some awesome giveaways templates that are sure to boost your sale – See examples here https://demo.appsmav.com/gr-holidays/

To set this up, please go to the ‘Gratisfaction Admin’ -> ‘Campaigns’ tab -> ‘Create a new campaign’ button.

If you need any other assistance, please reach us at support (at) appsmav (dot) com.

With best wishes
The Apps Mav team

Thank you for your kind feedback. We really appreciate it. You can refer to our Knowledgebase for support articles – we have been putting together more tutorials and will also be producing video tutorials soon.

We have also recently added a resource who amongst other things is specifically working on documentation.

For any other help feel free to contact us at support [at] appsmav [dot] com with your questions or requirements and we are more than happy to assist you with it.

Team, Apps Mav.