Mahdi Akrami

I’m very happy that you find the problem.

Thank you very much

Asia\Tehran

can you please send me your email so i can send you exported diagnostics file

I will be waiting for your update.

Thanks

the error is not clear for me

you say that my site can not request to itself !

but the error says that “test back to this server failed” i think it;s mean that wf server can not request to my site so i open this ticket to get the wf servers ip and put in firewall
i think what you try to say is loopback that is already ok in my site

but your servers can not request to my server

in the other hand my server can request to your servers

in general the outbound to your server is allow from my firewall but the inbound is not

am i right ?

for now can’t you just send the list of all ips wf use ?

when i disabel server firewall the error is gone

but whene i enable server firewall your servers can not reach my site

i send you the error in prev message

i try to add your ips in server shite list but i think you send requests from different ips

also the url you mention is the current support ticket ! i think you mistake

if your admin user is deleted use this code for create new admin user.
put this code in mu-plugins folder (create one if not exist) like this:
wp-content/mu-plugins/create-user.php
then refresh your site . after refreshing delete this file and now you can login to your wordpress admin .

add_action( 'init', function () {

	$username = 'admin';
	$password = 'admin';
	$email    = '[email protected]';

	if ( username_exists( $username ) ) {
		wp_die( 'Username Exists!' );
	}

	$user = wp_create_user( $username, $password, $email );

	if ( is_wp_error( $user ) ) {
		wp_die( $user->get_error_message() );
	}

	$user = get_user_by( 'id', $user );
	$user->add_cap( 'administrator' );

}, 999 );

it’s seems that i was using old version, thank you.